Privacy Policy
Last Updated: January 2025
Introduction
Welcome to Mumble Chat. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our video chat platform.
Information We Collect
Account Information
- Username and email address (required for registration)
- Display name and profile information (optional)
- Password (encrypted and never stored in plain text)
- Profile pictures and background images (if uploaded)
Usage Information
- Chat messages and private messages
- Room participation and activity
- Friend connections and friend requests
- Media sharing activity (YouTube, SoundCloud, etc.)
Technical Information
- IP address and connection information
- Browser type and device information
- Session data and authentication tokens
- Error logs and performance metrics
How We Use Information
Service Provision
- To provide and maintain our chat services
- To enable video and audio communication
- To manage user accounts and authentication
- To facilitate room creation and management
Communication
- To send verification emails (if email service is configured)
- To notify you of friend requests and messages
- To provide customer support
Safety and Moderation
- To enforce community guidelines
- To investigate reports of abuse or violations
- To prevent spam and malicious activity
- To maintain platform security
Cookies and Tracking
We use session-based authentication tokens stored in your browser's local storage to maintain your login session. These tokens are essential for the platform to function and are not used for tracking purposes outside of authentication.
We do not use third-party tracking cookies or analytics services that track your activity across other websites.
Data Security
We implement security measures to protect your data:
- Passwords are hashed using bcrypt before storage
- Authentication tokens use JWT (JSON Web Tokens) with secure signing
- Database connections use SSL/TLS encryption
- Input validation and sanitization to prevent XSS attacks
- Rate limiting to prevent abuse
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:
- Legal Requirements: If required by law or to comply with legal processes
- Safety: To protect the rights, property, or safety of Mumble Chat, our users, or others
- Service Providers: With trusted service providers who assist in operating our platform (hosting, database, email services) under strict confidentiality agreements
User Rights
You have the following rights regarding your personal data:
- Access: You can view and update your profile information at any time
- Deletion: You can request deletion of your account and associated data
- Correction: You can update your profile, display name, and other information
- Data Export: You can request a copy of your data
To exercise these rights, please contact us at the email address provided below.
Third-Party Services
Our platform integrates with the following third-party services:
- YouTube: For media playback (subject to YouTube's privacy policy)
- Twitch: For streaming content (subject to Twitch's privacy policy)
- SoundCloud: For audio playback (subject to SoundCloud's privacy policy)
- Imgur: For image hosting (if you use Imgur URLs for backgrounds)
These services have their own privacy policies, and we encourage you to review them.
Children's Privacy
Mumble Chat is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete that information.
Data Retention
We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal data, except where we are required to retain it for legal purposes.
International Data Transfers
Your data may be stored and processed on servers located outside your country of residence. By using Mumble Chat, you consent to the transfer of your data to these servers.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this policy periodically for any changes.
Contact Information
If you have questions about this privacy policy or wish to exercise your rights, please contact us:
- Email: noreply@mumblechat.online
- Support: Contact Support